Definitions of Services



Child-Focused Service Delivery:  Your child is at the heart of the Family Tree. Our commitment to your family is to ensure that your child's needs remain in the forefront of your decision-making. Throughout our service delivery process we will provide you with many opportunities and when necessary, the assistance to identify what your child's needs are and the guidance of how best to fulfill them.

Supervised Parent/Child Contact Services: FTAC's Access Facilitators are well-trained professionals who are available to you and your child to oversee the safe and healthy environments in which you will  pursue or maintain your ongoing beneficial parent/child relationship.  With respect and dignity this approach to parent/child contact promotes and encourages the independence and privacy that you and your child seek.

Visit Coaching & Family Support: An approach to supervised/parent child contact which provides additional interaction between parent, child and facilitators. Think of visit coaching as a form of parental mentoring where you will be provided the opportunity to explore your parenting skills with the added expertise and direction of a trained professional facilitator.

 Monitored Child Exchanges: More commonly known as 'neutral pick-up and drop-off', this service enables you child to be reassured while leaving one parent to be with the other and is provided by a trained facilitator. This requires knowledge of and respect for your child's need for a secure transition.

Alco Sensor Testing: Also known as 'breathalyzers'. FTAC Access Facilitators are trained and qualified to provide testing, as a Civil Procedure for the SOLE PURPOSE of an alcohol-free parent/child contact session. Utilizing a zero-tolerance policy, FTAC's test results are to determine the presence of alcohol ONLY and serve no other purpose.

Monitored Phone Contact: There are times when parent/child phone contact is provided via a court order or by mutual agreement of the parties. However, due to no-contact orders or other concerns a third-party is sometimes needed to facilitate and monitor phone contact between parent and child. This ensures that all legal boundaries are maintained and conversations between parent and child are appropriate and beneficial.

On-Site/Off-Site Service Delivery: Generally, FTAC facilitation of parent/child contact will be provided on-site, at our Rutland Office for a minimum of four sessions. If agreed on and/or allowed by court order or conditions of release, off-site service delivery may commence after this minimum time frame, given FTAC's satisfaction that by providing services off-site will not foreseeable jeopardize the safety or health of any participant.

Parenting Plans & Case Management: Upon the request of either a parent, guardian or Court, and on an individual basis, FTAC will assist you with identifying, strengthening, and attaining the most valuable benefit available to your child, your parenting goals.

 Ongoing Parental Support: At the Family Tree we understand that situations may arise that could conflict for you, as an individual, when addressing the needs of your multi-family environment. FTAC's Case Manager remains available assist parents in addressing these concerns in constructive and effective manners.

Parent Education: Parents as Partners; Partners as Parents is a hands-on parent education program which requires each participant to explore how  childhood experiences  impact parenting styles. The successful completion of this 12 hour course is evidenced by the participant's development of a personalized Parenting Manual designed to the specific needs of their  individual family. 

 Family Support Network: The Family Tree Access Center offers a confidential referral service. Once your family's needs have been identified, an FTAC Case Manager will attempt to locate additional support services that address your identified need and then, will provide you with the necessary and timely referrals.

 Monitored Parent/Child Contact Services:  Monitored contact allows for you and your child to have 'alone' time with one another absent a facilitator's oversight. A step down from full supervised parent/child contact services wherein trained FTAC Access Facilitators provide constant oversight between parent and child during service delivery.